Sri Lanka Holiday Protection

In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 an insurance policy has been arranged with Travel & General Insurance Services Limited (t&g), to protect customers’ prepayments in the unlikely event of our financial failure and paid in respect of

  • non-flight inclusive packages commencing and returning to the UK
  • the ground handling aspects of packages where the customer is responsible for arranging travel to the destination

offered on this website (subject to the terms of the insurance policy), for:

  • a refund of such prepayments if customers have not yet travelled, or
  • making arrangements to enable the holiday to continue if customers have already travelled, or 
  • repatriation of customers to the UK or their home country as may be applicable.

 Customers’ prepayments are protected by a topp policy. 

 In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request.

This policy is provided by Travel & General Insurance Services Limited (t&g), registered number 02527363 and underwritten by Hiscox Insurance Company Limited (Hiscox), registered number 00070234. t&g and Hiscox are authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (number 113849).

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